dotlah! dotlah!
  • Cities
  • Technology
  • Business
  • Politics
  • Society
  • Science
  • About
Social Links
  • zedreviews.com
  • citi.io
  • aster.cloud
  • liwaiwai.com
  • guzz.co.uk
  • atinatin.com
0 Likes
0 Followers
0 Subscribers
dotlah!
  • Cities
  • Technology
  • Business
  • Politics
  • Society
  • Science
  • About
  • Cities
  • Lah!

Ascott Is World’s First Hospitality Company To Offer Global Telehealth, Telecounselling And Travel Security Advisory To Guests

  • June 1, 2021
Total
0
Shares
0
0
0
Ascott has enhanced its ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices. Ascott’s guests who require telehealth, telecounselling or travel security advisory assistance can call the property’s front desk from their apartments, to be connected to International SOS’ Assistance Centres 24/7.

 

CapitaLand’s wholly owned lodging business unit, The Ascott Limited (Ascott), is the first hospitality company in the world to offer its guests global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services. In a global partnership with leading health and security services company International SOS, Ascott will provide these complimentary services as part of its enhanced ‘Ascott Cares’ commitment to improve the overall wellness and safety of its guests. Starting 1 June 2021, the services will be available to Ascott’s guests across nearly 200 properties in 86 cities and 27 countries.

Ascott’s guests who require telehealth assistance or telecounselling can call the property’s front desk from their apartments, to be connected to International SOS’ Assistance Centres. Ascott’s guests will be able to speak directly with International SOS’ health experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week and provide assistance in 99 languages and dialects. Depending on the guest’s medical condition, International SOS’ health experts will provide medical advice or may refer the guest for teleconsultation, in-person consultation or telecounselling with their global network of over 90,000 accredited medical service providers, including clinics and hospitals.

International SOS will also provide travel security advisory and assistance to Ascott’s guests to better prepare them for new environments. This includes advice on security matters including the choice of safe ground transportation, as well as verification and updates on in-country incidents, such as street protests, natural disasters, travel restrictions and security threats. With International SOS’ assistance, Ascott can advise its guests on the latest developments, implement in-property security protocols and safeguards, or work with International SOS to arrange travel security solutions to further assist its guests. For more information on the telehealth, telecounselling and travel security advisory services, please see Annex A.

Ascott is the first hospitality company in the world to offer its guests global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services. Ascott will provide these complimentary services as part of its enhanced ‘Ascott Cares’ commitment to improve the overall wellness and safety of its guests.
Starting 1 June 2021, Ascott’s guests at nearly 200 properties, including lyf Funan Singapore (pictured) can have greater peace of mind that they are able to receive on-demand quality care from medical and security experts, and feel safe when they stay with Ascott.
Ascott’s guests will be able to speak with International SOS’ health and security experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week and provide assistance in 99 languages and dialects.

“Ascott’s global partnership with International SOS further elevates our standard of care and hospitality. As the world’s first hospitality company to provide global access to telehealth, telecounselling and travel security advisory services for our guests, our guests can have greater peace of mind that they are able to receive on-demand quality care from medical and security experts, and feel safe when they stay with us. These value-added services as part of our enhanced ‘Ascott Cares’ commitment are particularly crucial amid the global COVID-19 pandemic. With the need for social distancing and uncertainties from travel restrictions, our guests are able to have immediate access to these services from the comfort of their apartment.”

– Mr Kevin Goh, CapitaLand’s Chief Executive Officer for Lodging and Ascott’s Chief Executive Officer

Mr Goh added: “In addition to stringent hygiene and cleanliness practices, Ascott has also adopted innovations such as contactless services, facial recognition technologies and autonomous robotics to improve our guests’ experience and safety. Our enhanced ‘Ascott Cares’ commitment, which goes beyond caring for our guests, is our distinct competitive advantage. It shows the greater value Ascott can deliver to our property owners and the assurance we give our corporate clients who want to know that their employees are well taken care of when they stay with Ascott.”

“This collaboration is a world-first in the hospitality industry, and also marks an important step towards recovery for the sector. Working closely with the Ascott team, we want to reassure guests that their safety and well-being is a top priority, with robust, 24/7 global assistance for all travellers – whenever and wherever they are in the world. As the global environment continues to evolve, we will work with Ascott to adjust and adapt to best practices in managing their guests’ health and safety concerns.”

Dr Pascal Rey-Herme, Co-Founder, Group Medical Director of International SOS 

Enhances ‘Ascott Cares’ with commitment to wellness, cleanliness and sustainability

As the COVID-19 situation evolves and travel gradually resumes in various countries, Ascott has enhanced its ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices. The enhanced ‘Ascott Cares’ encompasses Ascott’s overall commitment towards caring for its guests, its staff and the environment. It covers seven areas:

  1. Our Staff
  2. Wellness & Security
  3. Social Distancing
  4. Hygiene & Cleanliness
  5. Contactless & Paperless
  6. Our Vendors
  7. Go Green

In response to the global fight against COVID-19, Ascott unveiled ‘Ascott Cares’ in May 2020, assuring guests and staff of its stringent cleanliness and hygiene standards as well as safe distancing measures to ensure their health and safety. In July 2020, Ascott reinforced its measures with a partnership with Bureau Veritas[1] to provide independent audits and certification for the hygiene and safety standards of Ascott properties worldwide. The comprehensive protocols of ‘Ascott Cares’ are in compliance with the World Health Organization’s standards and local regulations and have been rolled out to Ascott properties globally.

For more information on ‘Ascott Cares’, please see Annex B or visit: www.the-ascott.com/ascottcares

Total
0
Shares
Share
Tweet
Share
Share
Related Topics
  • Ascott
  • CapitaLand
  • COVID-19
  • Telecounselling
dotlah.com

Previous Article
  • Lah!
  • Technology

DBS Advances Asset Digitalisation Strategy With First Security Token Offering On DBS Digital Exchange

  • June 1, 2021
View Post
Next Article
  • Lah!
  • Science

NUS Researchers Develop Novel Technique To Automate Production Of Pharmaceutical Compounds

  • June 2, 2021
View Post
You May Also Like
View Post
  • Cities
  • Technology

Meralco PowerGen’s PacificLight starts up 100 MW fast-response plant in Singapore

  • dotlah.com
  • June 20, 2025
View Post
  • Cities

Renewable energy, carbon credits are priority areas of cooperation for Singapore, Philippines: Lawrence Wong

  • dotlah.com
  • June 4, 2025
View Post
  • Cities
  • Politics

Singapore businesses eye more investments in PH, says PM Wong

  • Dean Marc
  • June 4, 2025
View Post
  • Cities
  • Research

Mathematicians uncover the logic behind how people walk in crowds

  • dotlah.com
  • April 3, 2025
View Post
  • Lah!

Tariffs, Trump, and Other Things That Start With T – They’re Not The Problem, It’s How We Use Them

  • John Francis
  • March 25, 2025
View Post
  • Lah!

Canonical announces 12 year Kubernetes LTS

  • John Francis
  • March 4, 2025
“Toyota Woven City,” a Test Course for Mobility, Completes Phase 1 Construction and Prepares for Launch
View Post
  • Cities
  • Technology

“Toyota Woven City,” a Test Course for Mobility, Completes Phase 1 Construction and Prepares for Launch

  • John Francis
  • January 6, 2025
dotlah-smartnation-singapore-lawrence-wong
View Post
  • Artificial Intelligence
  • Featured
  • Features
  • Lah!
  • Machine Learning
  • Technology

Growth, community and trust the ‘building blocks’ as Singapore refreshes Smart Nation strategies: PM Wong

  • Dean Marc
  • October 9, 2024


Trending
  • 1
    • Cities
    • Society
    Grab And National Private Hire Vehicles Association To Jointly Provide Training Courses For Driver-Partners
    • February 8, 2020
  • citiio-allegiant-raiders-stadium-manica-architecture-1704x733 2
    • Cities
    • Features
    • Technology
    • World Events
    Allegiant Stadium: A Technological Marvel in the Heart of Las Vegas
    • February 11, 2024
  • 3
    • People
    COVID-19: It’s Time To Rethink Where, How And Why We Work
    • September 1, 2020
  • 4
    • Lah!
    Half Of Singapore-based Companies Impacted By Fraud Lost At Least US$ 1 Million
    • March 9, 2020
  • 5
    • Cities
    • People
    What Do I Do If I Get Into A Car Accident In Canada?
    • June 13, 2020
  • 6
    • Cities
    How You Can Keep Yourself Entertained While Travelling Through Your City
    • March 2, 2020
  • london-uk-anthony-delanoix-CFi7_hCXecU-unsplash 7
    • Cities
    The Best Cities for International Students
    • January 20, 2022
  • 8
    • People
    Nobel Peace Prize 2023: Award For Iranian Women’s Rights Protester Highlights Fight Against Declining Democracy Around The World
    • October 8, 2023
  • 9
    • Technology
    Who Really Owns Our Data?
    • August 1, 2019
  • 10
    • People
    • World Events
    How George Floyd Was Killed In Police Custody
    • June 2, 2020
  • Google Cloud and EnterpriseSG 11
    • Artificial Intelligence
    • Technology
    EnterpriseSG and Google Cloud Partner to Help Startups and SMEs in Singapore Accelerate AI Adoption and Innovation
    • October 6, 2024
  • 12
    • Cities
    • People
    Only Eight Countries Have Full Equal Rights For Women
    • March 10, 2020
Trending
  • 1
    Apple unveils iPhone 17 Pro and iPhone 17 Pro Max, the most powerful and advanced Pro models ever
    • September 9, 2025
  • 2
    Apple debuts iPhone 17
    • September 9, 2025
  • Fruits and vegetables for cooking. For food processors. 3
    Food Processor: The Swiss Army Knife of the Kitchen – Best All-Around Picks in 2025
    • September 8, 2025
  • 4
    Meet Samsung Galaxy Tab S11 Series: Packing Everything You Expect From a Premium Tablet
    • September 4, 2025
  • 5
    Malaysia’s ‘ASEAN Shenzhen’ needs some significant legal reform to take off — here’s how
    • August 25, 2025
  • French Fries 6
    Air Fryer: The One Cooking Appliance to Rule Them All – Best All-Around Picks in 2025
    • August 22, 2025
  • 7
    Samsung Electronics Debuts Odyssey G7 Monitors, Showcasing Top Games on Its Displays at Gamescom 2025
    • August 20, 2025
  • 8
    HP Cranks Up the Game with Smarter Systems, Cooler Builds, and Gear That Hits Different
    • August 14, 2025
  • 9
    New Trump tariffs: early modelling shows most economies lose – the US more than many
    • August 6, 2025
  • Scuba Diving 10
    Wetsuit or Drysuit? As always, it depends. This quick guide can help you choose.
    • August 2, 2025
Social Links
dotlah! dotlah!
  • Cities
  • Technology
  • Business
  • Politics
  • Society
  • Science
  • About
Connecting Dots Across Asia's Tech and Urban Landscape

Input your search keywords and press Enter.