dotlah! dotlah!
  • Cities
  • Technology
  • Business
  • Politics
  • Society
  • Science
  • About
Social Links
  • zedreviews.com
  • citi.io
  • aster.cloud
  • liwaiwai.com
  • guzz.co.uk
  • atinatin.com
0 Likes
0 Followers
0 Subscribers
dotlah!
  • Cities
  • Technology
  • Business
  • Politics
  • Society
  • Science
  • About
  • Cities
  • Lah!

Ascott Is World’s First Hospitality Company To Offer Global Telehealth, Telecounselling And Travel Security Advisory To Guests

  • June 1, 2021
Total
0
Shares
0
0
0
Ascott has enhanced its ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices. Ascott’s guests who require telehealth, telecounselling or travel security advisory assistance can call the property’s front desk from their apartments, to be connected to International SOS’ Assistance Centres 24/7.

 

CapitaLand’s wholly owned lodging business unit, The Ascott Limited (Ascott), is the first hospitality company in the world to offer its guests global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services. In a global partnership with leading health and security services company International SOS, Ascott will provide these complimentary services as part of its enhanced ‘Ascott Cares’ commitment to improve the overall wellness and safety of its guests. Starting 1 June 2021, the services will be available to Ascott’s guests across nearly 200 properties in 86 cities and 27 countries.

Ascott’s guests who require telehealth assistance or telecounselling can call the property’s front desk from their apartments, to be connected to International SOS’ Assistance Centres. Ascott’s guests will be able to speak directly with International SOS’ health experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week and provide assistance in 99 languages and dialects. Depending on the guest’s medical condition, International SOS’ health experts will provide medical advice or may refer the guest for teleconsultation, in-person consultation or telecounselling with their global network of over 90,000 accredited medical service providers, including clinics and hospitals.

International SOS will also provide travel security advisory and assistance to Ascott’s guests to better prepare them for new environments. This includes advice on security matters including the choice of safe ground transportation, as well as verification and updates on in-country incidents, such as street protests, natural disasters, travel restrictions and security threats. With International SOS’ assistance, Ascott can advise its guests on the latest developments, implement in-property security protocols and safeguards, or work with International SOS to arrange travel security solutions to further assist its guests. For more information on the telehealth, telecounselling and travel security advisory services, please see Annex A.

Ascott is the first hospitality company in the world to offer its guests global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services. Ascott will provide these complimentary services as part of its enhanced ‘Ascott Cares’ commitment to improve the overall wellness and safety of its guests.
Starting 1 June 2021, Ascott’s guests at nearly 200 properties, including lyf Funan Singapore (pictured) can have greater peace of mind that they are able to receive on-demand quality care from medical and security experts, and feel safe when they stay with Ascott.
Ascott’s guests will be able to speak with International SOS’ health and security experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week and provide assistance in 99 languages and dialects.

“Ascott’s global partnership with International SOS further elevates our standard of care and hospitality. As the world’s first hospitality company to provide global access to telehealth, telecounselling and travel security advisory services for our guests, our guests can have greater peace of mind that they are able to receive on-demand quality care from medical and security experts, and feel safe when they stay with us. These value-added services as part of our enhanced ‘Ascott Cares’ commitment are particularly crucial amid the global COVID-19 pandemic. With the need for social distancing and uncertainties from travel restrictions, our guests are able to have immediate access to these services from the comfort of their apartment.”

– Mr Kevin Goh, CapitaLand’s Chief Executive Officer for Lodging and Ascott’s Chief Executive Officer

Mr Goh added: “In addition to stringent hygiene and cleanliness practices, Ascott has also adopted innovations such as contactless services, facial recognition technologies and autonomous robotics to improve our guests’ experience and safety. Our enhanced ‘Ascott Cares’ commitment, which goes beyond caring for our guests, is our distinct competitive advantage. It shows the greater value Ascott can deliver to our property owners and the assurance we give our corporate clients who want to know that their employees are well taken care of when they stay with Ascott.”

“This collaboration is a world-first in the hospitality industry, and also marks an important step towards recovery for the sector. Working closely with the Ascott team, we want to reassure guests that their safety and well-being is a top priority, with robust, 24/7 global assistance for all travellers – whenever and wherever they are in the world. As the global environment continues to evolve, we will work with Ascott to adjust and adapt to best practices in managing their guests’ health and safety concerns.”

Dr Pascal Rey-Herme, Co-Founder, Group Medical Director of International SOS 

Enhances ‘Ascott Cares’ with commitment to wellness, cleanliness and sustainability

As the COVID-19 situation evolves and travel gradually resumes in various countries, Ascott has enhanced its ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices. The enhanced ‘Ascott Cares’ encompasses Ascott’s overall commitment towards caring for its guests, its staff and the environment. It covers seven areas:

  1. Our Staff
  2. Wellness & Security
  3. Social Distancing
  4. Hygiene & Cleanliness
  5. Contactless & Paperless
  6. Our Vendors
  7. Go Green

In response to the global fight against COVID-19, Ascott unveiled ‘Ascott Cares’ in May 2020, assuring guests and staff of its stringent cleanliness and hygiene standards as well as safe distancing measures to ensure their health and safety. In July 2020, Ascott reinforced its measures with a partnership with Bureau Veritas[1] to provide independent audits and certification for the hygiene and safety standards of Ascott properties worldwide. The comprehensive protocols of ‘Ascott Cares’ are in compliance with the World Health Organization’s standards and local regulations and have been rolled out to Ascott properties globally.

For more information on ‘Ascott Cares’, please see Annex B or visit: www.the-ascott.com/ascottcares

Total
0
Shares
Share
Tweet
Share
Share
Related Topics
  • Ascott
  • CapitaLand
  • COVID-19
  • Telecounselling
dotlah.com

Previous Article
  • Lah!
  • Technology

DBS Advances Asset Digitalisation Strategy With First Security Token Offering On DBS Digital Exchange

  • June 1, 2021
View Post
Next Article
  • Lah!
  • Science

NUS Researchers Develop Novel Technique To Automate Production Of Pharmaceutical Compounds

  • June 2, 2021
View Post
You May Also Like
View Post
  • Cities
  • Technology

Meralco PowerGen’s PacificLight starts up 100 MW fast-response plant in Singapore

  • dotlah.com
  • June 20, 2025
View Post
  • Cities

Renewable energy, carbon credits are priority areas of cooperation for Singapore, Philippines: Lawrence Wong

  • dotlah.com
  • June 4, 2025
View Post
  • Cities
  • Politics

Singapore businesses eye more investments in PH, says PM Wong

  • Dean Marc
  • June 4, 2025
View Post
  • Cities
  • Research

Mathematicians uncover the logic behind how people walk in crowds

  • dotlah.com
  • April 3, 2025
View Post
  • Lah!

Tariffs, Trump, and Other Things That Start With T – They’re Not The Problem, It’s How We Use Them

  • John Francis
  • March 25, 2025
View Post
  • Lah!

Canonical announces 12 year Kubernetes LTS

  • John Francis
  • March 4, 2025
“Toyota Woven City,” a Test Course for Mobility, Completes Phase 1 Construction and Prepares for Launch
View Post
  • Cities
  • Technology

“Toyota Woven City,” a Test Course for Mobility, Completes Phase 1 Construction and Prepares for Launch

  • John Francis
  • January 6, 2025
dotlah-smartnation-singapore-lawrence-wong
View Post
  • Artificial Intelligence
  • Featured
  • Features
  • Lah!
  • Machine Learning
  • Technology

Growth, community and trust the ‘building blocks’ as Singapore refreshes Smart Nation strategies: PM Wong

  • Dean Marc
  • October 9, 2024


Trending
  • 1
    • Cities
    • Lah!
    • Technology
    Behind The Scenes | CapitaLand INSIDE Visits The Tesla Showroom ? ?
    • August 27, 2021
  • Holiday Gifts 2
    • Gears
    12 Days until Christmas: 8 Perfect Holiday Gift Ideas
    • December 13, 2024
  • 3
    • Cities
    • Lah!
    Sembcorp Industries Launches Singapore’s First Sustainable Financing Framework For The Energy Sector
    • August 31, 2021
  • 4
    • Cities
    • Lah!
    Singapore Is Crowned As The Most AI-Ready City. But, Is The World Truly Ready For Artificial Intelligence?
    • October 4, 2019
  • PiPiPi 5
    • Gears
    The Unexpected Pi-Fect Deals This March 14
    • March 14, 2025
  • 6
    • Science
    • Society
    When Will There Be A Coronavirus Vaccine? 5 Questions Answered
    • January 29, 2020
  • super-trees-1213_TREES-2-WEB 7
    • Cities
    To Improve City Life, Plant These 17 ‘Super Trees’
    • December 16, 2021
  • 8
    • Technology
    5 Moon-Landing Innovations That Changed Life On Earth
    • July 25, 2019
  • 9
    • Lah!
    MINDEF And SUTD Sign Cybersecurity MOU On Operational Technology Collaboration
    • September 17, 2021
  • 10
    • Lah!
    Singapore Government Agencies Implement Measures To Mitigate Impact Of Haze
    • September 17, 2019
  • 11
    • Cities
    • Lah!
    SNDGO And NTUC Sign MOU To Enhance Workers’ Digital Skills And Spur Co-Creation Of Smart Nation Initiatives
    • December 2, 2019
  • 12
    • Lah!
    ESG, IMDA And NRF Commit S$40 Million To National Innovation Challenges To Help Companies Emerge Stronger Post-COVID
    • July 24, 2020
Trending
  • 1
    Meralco PowerGen’s PacificLight starts up 100 MW fast-response plant in Singapore
    • June 20, 2025
  • 2
    A Father’s Day Gift for Every Pop and Papa
    • June 14, 2025
  • 3
    Apple services deliver powerful features and intelligent updates to users this autumn
    • June 12, 2025
  • 4
    Apple supercharges its tools and technologies for developers to foster creativity, innovation, and design
    • June 11, 2025
  • 5
    It’s time to stop debating whether AI is genuinely intelligent and focus on making it work for society
    • June 8, 2025
  • 6
    PBBM asks Singapore to invest more in PH renewable energy projects
    • June 6, 2025
  • 7
    Singapore PM Wong arrives in Malacañang
    • June 4, 2025
  • 8
    Renewable energy, carbon credits are priority areas of cooperation for Singapore, Philippines: Lawrence Wong
    • June 4, 2025
  • 9
    Singapore businesses eye more investments in PH, says PM Wong
    • June 4, 2025
  • 10
    The Summer Adventures : Hiking and Nature Walks Essentials
    • June 3, 2025
Social Links
dotlah! dotlah!
  • Cities
  • Technology
  • Business
  • Politics
  • Society
  • Science
  • About
Connecting Dots Across Asia's Tech and Urban Landscape

Input your search keywords and press Enter.